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Who we are . . . . .
The Florida 2-1-1 Association (FL2-1-1) is a membership organization consisting of 2-1-1 agency or 2-1-1 program chief executive officers who express a commitment to the other members and to the primary purpose of promoting the continued development and ongoing maintenance of high-quality, efficient, effective & sustainable 2-1-1 services throughout the State of Florida.

The Florida 2-1-1 Association offers its members a forum to:

  • communicate regularly;

  • coordinate marketing and service delivery efforts;

  • expand awareness; and explore new opportunities for partnerships with human service organizations, business and government.

The goal of the Florida 2-1-1 Association is to facilitate increased cooperation and collaboration among 2-1-1 member organizations.


What is 211 . . . . .

2-1-1 is a telephone based service offered by nonprofit and public agencies throughout Florida and the United States. 2-1-1 organizations provide free, confidential information and referral services. Trained professionals are available 24 hours a day, 7 days a week, to help callers identify and connect with health and human service programs that can meet a variety of needs including food, housing, employment, health care, crisis counseling and more. Services are available statewide through any cell phone provider as well as through landlines in all of Florida’s 67 counties and nationwide in all 50 states. 



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July 17, 2014